Tax & ATO News Australia

ATO Annual Report

On 1 December 2015, the ATO released its annual report for 2014-15. The report provides statistics, details and commentary on the ATO’s performance across a number of key areas. It also showcases the ATO’s reinvention and recent switch to a more commercial approach to interaction with taxpayers, with a view to achieving better and more sensible outcomes. At the outset of the report, Commissioner Chris Jordan summarises this new way of thinking in his personal review:


“With the intent of building community trust and confidence, we shifted the way we interact with clients and stakeholders to be more collaborative, more relationship-oriented, more outcome and future-focused.”


The report goes on to list significant achievements of the past year, including improvements to the ATO’s dispute resolution process with early engagement, use of independent facilitators, increased alternative dispute resolution, and new settlement guidelines. Continuing to improve results in prevention and early resolution of disputes is also listed as an ATO goal looking ahead. Indeed, this is reflected in a number of statistics made available in the report:

 

  • The ATO settled over 1,000 cases in the 2014-15 year, compared to around 390 the year before. 84% of these were settled prior to litigation, compared to 77% in the 2013-14 year.
  • Then, in litigious cases, the ATO also settled 80% of all court cases prior to any hearing.

 

This not only reflects the ATO’s new commercial approach to dispute resolution, but also a more measured approach to litigation, and the cases the ATO is prepared to contest. Critically, this saves time and money for all parties, where previously a dispute may have spiralled out of control until a Tribunal or Court decision.

We are involved in many negotiated disputes and applaud the ATO’s reinvention in this respect. However, while the ATO grapples with this transition, remnants of the old ATO mindset remain. This is particularly evident in the continuing aggressive and inappropriate use of wide debt recovery powers, and gung-ho auditors looking to make a good impression.

Ultimately, the 2014-15 annual report shows the ATO is taking steps in the right direction at the executive level, but on the front lines, there is still plenty of work to be done.

            

Posted in: Tax & ATO News Australia at 03 December 15

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Tax & ATO News Australia

Author: David Hughes

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